At MIA, we believe that staffing teams are key to elevating an event's experience. We hold staffing networks in a wide variety of markets across North America and are able to supply large festival event teams as well as smaller teams of event support for smaller events. Our services include: ‍Role-Specific Recruitment

Sourcing staff for diverse roles like ushers, registration staff, brand ambassadors, security, production assistants, and hospitality personnel, tailored to each event’s needs. Our experienced event staff can be supplied to meet a wide variety of needs including (and not limited to):

• Gate (Scanning/Wrist-banding)

• Box Office Assistants

• Accreditation Assistants

• Customer Experience Representatives

• Merchandise Assistants

• Event Runners and Assistants

• Artist Relations Assistant

• VIP Services Assistants

Event Staffing Sourcing and Selection

• Sourcing Candidates

• Screening and Vetting

• Specialized Skill Matching

Comprehensive Training Programs ‍

• Pre-Event Briefings & Trainings

• Customer Service and Brand Representation Training

• Safety and Compliance Training

On-Site Management and Coordination

• Dedicated Event Supervisors

• Real-Time Communication

• Shift Scheduling and Break Management

‍Post-Event Reporting and Staff Feedback

• Guest Feedback and Satisfaction Surveys

Compliance and Administrative Management ‍

• Payroll and Timekeeping Services

• Insurance Coverage

• Post-Event Compliance and Documentation

Our event staffing practices stand out from other staffing agencies due to our curated approach to festival and event staffing. It is our goal to fully understand our clients' needs, goals, and attendee demographic to ensure we are supplying all events with qualified staff focused on elevating the attendee experience. In addition to choosing the right crew, we also provide all clients with a seasoned Staffing Manager to represent us and oversee all staffing operations on site to guarantee exceptional execution for every event. Whether you're looking for assistance in departments of Gate Operations, Box Office, Customer Experience, Artist Relations, Merchandise, Artist Relations, or VIP Services, we have the expertise and staffing networks to provide your event with an elevated team and a hassle-free staffing experience.

Our comprehensive suite of services ensures that clients receive tailored, high-quality lodging experiences for their events, enabling them to focus on core activities while leaving the logistics and guest satisfaction to trusted experts. Our services include:

‍Hotel Sourcing and Contract Negotiation

• ‍Property Selection and Research

• Rate Negotiation and Contracting

• Flexible Terms and Cancellation Policies

‍Room Block Management

• ‍Inventory Control and Tracking

• Rooming List Management

• Overflow and Alternative Arrangements

‍Guest Experience Enhancements

‍

• VIP and Concierge Services

• Custom Check-In and Welcome Areas

‍On-Site Support and Operations Management

• Arrival and Departure Coordination

• Dedicated On-Site Staff

• Event Space Management

Our comprehensive approach to transportation operations ensures efficient, high-quality, and memorable transportation experiences for clients, whether for a corporate event, festival, or any other large-scale gathering. Our services include:

Transportation Sourcing

• ‍Vendor Selection and Negotiation

• Fleet Options and Customization

• Safety and Compliance Vetting

‍Route Planning and Logistics Coordination

• ‍Route Optimization

• Pick-up and Drop-off Management

• Signage and Branding

‍On-Site Management and Support

• ‍Transportation Coordinators

• Real-Time Communication

• Troubleshooting and Contingency Planning